These are the values that guide our business interactions, our hiring, and our brand. As our company continues to grow, our core values will remain constant and at the heart of every decision.
1. Have a “how can I help” attitude
In opportunities, disagreements, and everything in between, our default response should be one dedicated to doing our part to help our clients and co-workers thrive. “How can I help you do a better job?”, “How can I help this process be better?”, “How can I help our clients succeed?”, and “How can I help this situation be better?” are all examples of having a “how can I help” attitude.
2. Embrace curiosity, knowledge, and improvement
We will be the first to ask why, the first to research, the first to understand, and the first to optimize. We will be devoted to striving for personal and professional excellence.
3. Second-mile service
For our clients and co-workers, we will always be willing to go further than what is asked of us. We are dedicated to pleasantly surprising our customers and associates by identifying and executing on opportunities to go above and beyond.
4. Open and honest communication
With co-workers and clients, we are willing to have easy and hard conversations that are needed to protect a positive and mutually beneficial relationship. We will embrace an open door policy for feedback and will always start our communication with the appropriate parties.
5. Lighthearted fun but heartfelt sincerity
We want to be inviting and friendly. We want our workplace to be enjoyable and fun, but not at the expense of losing a sense of sincerity when it comes to interacting with clients and coworkers. We want our associates, company, and clients to sincerely care about one another.
6. Be respectful and considerate
We will strive to understand how our actions affect other people and will work to consider and mitigate any negative impact. We will be respectful and considerate of others, our workplace, our industry, and our world.